My dog keeps barking (does not respond to the Static Correction).
- Tighten the barking dog collars and/or trim the dog’s hair where the Contact Points touch his neck to ensure good skin contact.
- Test the anti barking dog collars (see “To Test the Bark Dog Collars” section).
- Increase the Correction Mode.
- Replace the battery.
- Contact the Customer Care Center at 1-800-732-2677.
The Indicator Light keeps flashing
- Make sure the Mode Switch is not set to TEST.
- Replace the battery.
- If the light continues to flash with a new battery, contact the Customer Care Center at 1-800-732-2677.
If the dog continues to bark test the receiver by:
- Dragging the center probe across a rough surface for at least 10-12".
If receiver does not beep
- Change the battery and insure proper polarity.
- If the no dog barking collars inoperable, call customer service.
If it beeps but dog does not heed correction
- Tighten collar
- Trim hair where probes make contact
If difficulty continues
- Call customer service at 1-800-732-2677 (M-F 8-7 PM, EST., SAT. 9-5 PMEST, SUN 1-5 PMEST.) for more help with bark dog collars
